FAX-B180C/B160
User’s Guide
ENGLISH
Table of Contents
Using this guide.............................................................vii
Customer support .........................................................vii
Important safety instructions.....................................viii
Handling and maintenance...................................................... viii
Location.....................................................................................ix
Power supply.............................................................................ix
INTRODUCTION
Unpacking .................................................................... 1-2
Removing the shipping materials ........................................... 1-3
Assembling the fax...................................................... 1-4
Attaching components............................................................ 1-4
Making connections.................................................... 1-5
Connecting the optional handset, telephone line and external
devices................................................................................. 1-5
Connecting the AC power cord............................................... 1-7
Installing the BJ cartridge .......................................... 1-8
Installing the BJ cartridge in your fax...................................... 1-9
Loading paper............................................................ 1-11
Selecting the right kind of paper........................................... 1-11
Paper guidelines................................................................... 1-11
Loading paper in the multi-purpose tray............................... 1-12
Setting the TEL LINE TYPE....................................... 1-13
Dialling through a switchboard (PBX)..................... 1-14
Registering the access type and the outside line access
1. SETTING UP
number............................................................................... 1-14
Testing the fax ........................................................... 1-16
Main components of your fax..................................... 2-2
Fax controls the operation panel............................... 2-3
Guidelines for entering numbers, letters, and
symbols...................................................................... 2-5
Correcting mistakes................................................................ 2-7
Registering sender information ................................. 2-8
Personalising your fax ............................................................ 2-8
Setting the date and time........................................................ 2-9
Registering your fax/telephone number and name............... 2-10
Registering one-touch speed dialling numbers
2. PREPARING
TO USE YOUR
FAX
and names ............................................................... 2-12
Registering coded speed dialling numbers
and names ............................................................... 2-14
Registering group dialling numbers and names.... 2-15
Automatic dialling ..................................................... 2-18
Sending a document using one-touch speed dialling,
coded speed dialling or group dialling numbers ................... 2-18
Special dialling .......................................................... 2-19
ii
Table of Contents
Preparing documents.................................................. 3-2
3. HANDLING
Types of documents you can scan......................................... 3-2
DOCUMENTS
Problem documents................................................................ 3-2
Loading documents .................................................... 3-3
Problems with multipage documents...................................... 3-4
Adding pages to the document............................................... 3-4
Paper requirements..................................................... 4-2
Printable area ......................................................................... 4-2
Loading paper......................................................................... 4-2
4. HANDLING
PAPER
Copying documents.................................................... 5-2
5. MAKING
COPIES
Preparing to send a document................................... 6-2
Adjusting the quality of your documents................................. 6-2
Sending methods.................................................................... 6-3
Dialling methods..................................................................... 6-4
Sending documents .................................................... 6-5
Memory sending.................................................................... 6-5
Manual sending ...................................................................... 6-6
Messages displayed during sending ...................................... 6-7
Cancelling sending...................................................... 6-8
Redialling when the line is busy ................................ 6-9
Manual redialling .................................................................... 6-9
Automatic redialling ................................................................ 6-9
Sequential broadcasting........................................... 6-12
Sending a document to more than one location................... 6-12
Documents stored in memory.................................. 6-13
Printing a list of documents in memory................................. 6-13
Printing a document in memory............................................ 6-13
Deleting a document from memory ...................................... 6-14
Delayed sending........................................................ 6-15
Sending other documents while the fax is set
6. SENDING
DOCUMENTS
for delayed sending............................................................ 6-16
Cancelling delayed sending.................................................. 6-16
iii
Table of Contents
Different ways to receive a document....................... 7-2
7. RECEIVING
Receiving documents automatically: FAX ONLY MODE........ 7-3
Fax/Tel mode...........................................................................7-3
Receiving documents manually: MANUAL MODE................. 7-7
Receiving documents with an answering machine:
ANS.MACHINE MODE ........................................................ 7-9
Other features............................................................ 7-10
Receiving documents while performing other tasks ............. 7-10
Receiving documents in memory when a problem occurs ... 7-10
Polling to receive documents................................................ 7-11
Cancelling receiving.................................................. 7-12
Receiving restriction................................................. 7-13
Selecting a menu......................................................... 8-2
Activity reports ........................................................... 8-7
How to print a report............................................................... 8-7
Activity report.......................................................................... 8-8
One-touch speed dialling list .................................................. 8-9
Coded speed dialling list......................................................... 8-9
Group dialling list.................................................................... 8-9
User’s data list...................................................................... 8-10
Doc. memory list................................................................... 8-10
TX (Transmission) report...................................................... 8-11
RX (Reception) report........................................................... 8-12
Multi TX/RX (Transaction) report.......................................... 8-12
Restricting use of the fax.......................................... 8-13
Locking the fax ..................................................................... 8-13
Changing the access password............................................ 8-14
Cancelling the restriction setting........................................... 8-15
8. SETTINGS
AND ACTIVITY
REPORTS
iv
Table of Contents
Clearing jams............................................................... 9-2
Jams in the Automatic Document Feeder (ADF).................... 9-2
Jams in the multi-purpose tray ............................................... 9-3
Periodic cleaning......................................................... 9-4
Cleaning the exterior of the fax............................................... 9-4
Cleaning the interior of the fax................................................ 9-4
Testing and cleaning the BJ cartridge print head ................... 9-7
Replacing the BJ cartridge ..................................................... 9-8
Troubleshooting ........................................................ 9-11
Paper feeding problems ....................................................... 9-11
Faxing problems................................................................... 9-12
Copying problems................................................................. 9-16
Telephone problems............................................................. 9-16
Print quality problems........................................................... 9-17
LCD messages........................................................... 9-18
In case of a power failure.......................................... 9-23
During a power failure .......................................................... 9-23
Memory clear report ............................................................. 9-23
9. SOLUTIONS
TO COMMON
PROBLEMS
Optional handset .........................................................A-2
Package contents...................................................................A-2
Attaching the handset to your fax...........................................A-3
Maintaining your handset .......................................................A-4
APPENDIX:
OPTIONS
Specifications .........................................................................................................S-1
Index ......................................................................................................................... I-1
v
This equipment (H12240/H12241) conforms with the essential requirements of EC
Directive 1999/5/EC.
We declare that this product conforms with the EMC requirements of EC Directive 1999/
5/EC at nominal mains input 230V, 50Hz although the rated input of the product is
200V-240V, 50/60Hz.
If you move to another EU country and are experiencing trouble please call the Canon
Help Desk.
(For Europe Only)
Copyright
Copyright © 2002 by Canon, Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language
in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without the prior written permission of Canon, Inc.
Trademarks
Canon and BJ are registered trademarks. UHQ is a trademark of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service marks of their
respective owners.
As an ENERGY STARH Partner, Canon has determined that these products meet the
ENERGY STARH guidelines for energy efficiency
vi
Using this guide
This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax.
Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide.
Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use your
fax safely, always observe these cautions.
Notes provide advice on using your fax more effectively, describe operating restrictions, and tell you how
to avoid minor difficulties. Reading these is recommended to make the most of your fax and its functions.
(see p. xx)
Indicates a page number that you can refer to for more information on the
topic of the previous sentence or paragraph.
default
document
menu
A setting that remains in effect unless you change it.
The original sheet(s) of paper you send or receive with your fax.
A list of settings from which you select an item to set up or change.
A menu has a title which appears on the LCD
u and d buttons
Used to select an item in a menu. Press d to select the next item, and press
u to select the previous item.
transaction number
When you send or receive a document, your fax automatically assigns the
document a unique transaction number. A transaction number is a four-
digit number that will help you keep track of documents you send and
receive.
TX/RX NO.
TX/RX NO. is the abbreviation used for “transaction number.”
TX Denotes Transmission.
TX
RX
Denotes Reception.
LCD display. The contents of the LCD display may vary depending on the
current settings.
TRANSMITTING OK
In addition, this guide uses brackets to identify the buttons you press when performing different functions:
[Stop]
.
This guide contains information for two Canon models. Please note that the illustrations of the fax in this
guide may differ from your model. Instructions for specific models are labelled with the fax names.
Customer support
Your fax is designed with the latest technology to provide trouble-free operation. If you encounter a
problem with the fax’s operation, try to solve it by using the information in Chapter 9. If you cannot solve
the problem or if you think your fax needs servicing, contact your local authorised Canon dealer or the
Canon Help Desk.
vii
Important safety instructions
Read these safety instructions thoroughly before using your fax.
Except as specifically described in this guide, do not attempt to service the fax yourself. Never
attempt to disassemble the fax: opening and removing its interior covers will expose you to
dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or
the Canon Help Desk.
K Handling and maintenance
• Follow all warnings and instructions marked on the fax.
• Do not subject the fax to strong physical shock or vibration.
• Always unplug the fax before moving or cleaning it.
• To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper from the multi-
purpose tray while printing.
• When transporting the fax, be sure to remove the BJ cartridge.
• Always lift the fax as shown below. Never lift it by any of its attachments.
• Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous
voltage points or short out parts. This could result in fire or electric shock.
• Do not allow small objects (such as pins, paper clips, or staples) to fall into the fax. If something does fall
into the fax, unplug it immediately and contact your local authorised Canon dealer or the Canon Help
Desk.
• To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any substance
falls into the fax, unplug the fax immediately and contact your local authorised Canon dealer or the Canon
Help Desk.
• Keep the fax clean. Dust accumulation can prevent the fax from operating properly.
• Unplug the fax from the wall outlet and refer service to qualified personnel under the following
conditions:
– When the power cord or plug is damaged or frayed.
– If liquid has spilled into the fax.
– If the fax has been exposed to rain or water.
– If the fax does not operate normally when you have followed the instructions in this guide. Adjust only
those controls that are covered by the instructions in this guide. Improper adjustment of other controls
may result in damage and may require extensive work by a qualified technician to restore the product to
normal operation.
– If the fax has been dropped or the cabinet has been damaged.
– If the fax exhibits a distinct change in performance, indicating a need for servicing.
viii
K Location
• Place the fax on a flat, stable, vibration-free surface that is strong enough to support its weight (approx.
5.1 kg).
• Place the fax in a cool, dry, clean, well ventilated place.
– Make sure the area is free from dust.
– Make sure the location is not affected by extreme temperature changes, and always stays between 10°
and 32.5°C.
– Make sure the area’s relative humidity is always between 20% and 85%.
• Keep the fax away from direct sunlight as this can damage it. If you have to place it near a window, install
heavy curtains or blinds.
• Do not use the fax near water. Make sure that no wet or humid objects come into contact with the fax.
• Do not use or store the fax outdoors.
• Do not install the fax near devices that contain magnets or generate magnetic fields, such as speakers.
• If possible, place the fax near an existing telephone outlet to avoid the expense of installing a new one.
• Place the fax near a standard 200-240 V AC power outlet.
• To ensure reliable operation of the fax and to protect it from overheating (which can cause it to operate
abnormally and create a fire risk), do not block the exhaust vent and never block or cover any openings
on the fax by placing it on a bed, sofa, rug, or other similar surface. Do not place the fax in a cupboard or
built-in installation, or near a radiator or other heat source unless proper ventilation is provided. Install the
fax approximately 10 cm away from walls and other equipment. For the dimensions of the fax, see p. S-1.
• Do not place the fax on the edge of a desk so as to prevent received documents from falling onto the floor.
• Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet
quickly. If you notice anything unusual (smoke, strange odours, noises) around the fax, unplug it
immediately. Contact your local authorised Canon dealer or the Canon Help Desk.
• Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked
on. Make sure the cord is not knotted or kinked.
K Power supply
• During electrical storms, disconnect the power cord from the power outlet. (Please note that any
documents stored in the fax’s memory will be deleted when you unplug the fax.)
• Whenever you unplug the fax, wait at least five seconds before you plug it in again.
• If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the
fax and wipe the plug with a clean, dry cloth.
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from this product and consult your doctor.
ix
x
1
STEINGUP
1
SETTING UP
Unpacking .................................................................... 1-2
Removing the shipping materials ........................................... 1-3
Assembling the fax...................................................... 1-4
Attaching components............................................................ 1-4
Making connections.................................................... 1-5
Connecting the optional handset, telephone line and
external devices ................................................................... 1-5
Connecting the AC power cord............................................... 1-7
Installing the BJ cartridge .......................................... 1-8
Guidelines............................................................................... 1-8
Installing the BJ cartridge in your fax...................................... 1-9
Loading paper............................................................ 1-11
Selecting the right kind of paper........................................... 1-11
Paper guidelines................................................................... 1-11
Loading paper in the multi-purpose tray............................... 1-12
Setting the TEL LINE TYPE....................................... 1-13
Dialling through a switchboard (PBX)..................... 1-14
Registering the access type and the outside line access
number............................................................................... 1-14
Testing the fax ........................................................... 1-16
Unpacking
As you unpack your fax, save the carton and packing material in case you want to move or ship the fax in
the future.
Carefully remove all items from the box.
• It is best to have someone hold the box while you lift the fax and its protective packaging out of the carton.
Make sure you have the following items:
BJ cartridge
Document support
Main unit
You should also have the following:
• Power cord
• Telephone line
N Documentation
N Warranty*
If any of these items are damaged or missing, notify your Canon dealer immediately.
The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
* This item is only included in some countries.
1-2
Unpacking
Removing the shipping materials ______________
Remove the shipping materials as shown below.
1
Remove the shipping tapes from the top
of the fax.
Remove the protective piece from the
multi-purpose tray.
STEINGUP
1
2
Open the operation panel partially by
gently pulling it towards you (it only
opens slightly).
Remove the protective sheet from the
Automatic Document Feeder (ADF).
Close the operation panel by pressing it
down from the centre until it locks into
place.
3
4
Open the printer cover using the printer
cover tab. (see p. 2-2)
Remove the shipping tape from the side
of the fax.
Close the printer cover.
5
6
The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
1-3
Assembling the fax
To see how the fax looks fully assembled, see Main components of your fax, p. 2-2.
Attaching components _______________________
Hold the document
1
support upright and fit
the tabs of the support
into the slots above the
ADF.
For details on attaching the optional handset to the fax, see the Appendix.
1-4
Making connections
Connecting the optional handset, telephone line
and external devices_________________________
1
STEINGUP
There are three jacks on the rear of the fax for connection of the following:
• Telephone line
• Optional handset or Telephone
• Extension phone (i.e. an additional telephone that you may wish to place away from the fax to answer calls
from a different location) or answering machine.
If you only have one telephone line and plan to use the fax for receiving both fax and voice calls, you will
need to connect the optional handset or an answering machine to the fax.
Be sure to connect any external devices before using the fax.
Follow the procedure below to connect the telephone line and external devices.
Connect the
Connect the line
from the optional
handset or
Connect the line
1
2
3
supplied telephone
from the extension
phone or answering
line to the
L
jack,
then connect the
other end of the line
to the telephone jack
on your wall.
telephone to the
jack.
h
machine to the
jack.
t
1-5
• Due to the range of specifications, Canon cannot guarantee that all answering machines will be
compatible with your fax.
• If you have connected an external device to your fax, be sure to select the correct receive mode. (see
Chapter 7)
• To connect an extension phone as well as an answering machine, connect the extension phone to the
answering machine, and then connect the answering machine to your fax.
• If the extension phone does not have its own power supply, any redial data in the extension phone
memory may be lost after an extended fax transmission.
1-6
Making connections
Connecting the AC power cord ________________
Plug the fax into a 200-240 volt AC 50/60 Hz outlet.
1
Plug the power cord connector into the
rear of the fax.
Plug the other end of the power cord into
a properly grounded AC power outlet.
STEINGUP
1
2
There is no power switch on the fax. The
power is on as long as the fax is plugged in.
When you plug in the fax for the first time, you need to select the correct language for the LCD display and
reports, and the country* of use.
K Setting the language and country
1
Plug in the fax.
PLEASE WAIT
After a few seconds, the LCD changes to this display.
u
ENGLISH
ENGLISH
d
2
3
Use [u] or [d] to select the preferred language for
u
d
the LCD display and reports.
Press [Set].
Wait a second for COUNTRY SELECT*
Set
Set
DATA ENTRY OK
to appear.
1 sec.
Press [Set].
COUNTRY SELECT
UK
UK
Use [
u] or [d] to select the country where you are
using the fax*.
Press [Set].
Registration ends and the fax enters standby mode.
Set
DATA ENTRY OK
* This setting is only available for some countries.
1-7
Installing the BJ cartridge
The first time you set up your fax, you have to install the BJ cartridge before you can begin receiving and
copying documents.
For information on replacing the BJ cartridge, see p. 9-8.
Guidelines _________________________________
Follow these guidelines to ensure optimum performance of your BJ cartridge.
• Use only a Canon BX-20 Black BJ* cartridge in your fax.
• Store BJ cartridges at room temperature.
• Keep BJ cartridges in their packaging until you are ready to use them. This is to prevent the BJ cartridge
from drying out.
• Replace BJ cartridges after one year of use.
• Never remove the BJ cartridge unless you are going to replace it. When left exposed, the cartridge print
head dries out, making it unusable.
• To change a BJ cartridge, be sure to press [Cartridge] to move the cartridge holder to the centre.
• Make sure the cartridge holder is in its home position (on the right side of the fax) when you are not using
the fax. If it is not in its home position, press [Cartridge]. Leaving the cartridge holder out of its home
position will cause the BJ cartridge to remain uncapped and dry out.
• Store BJ cartridges out of the reach of children.
If a child inadvertently ingests ink, consult a
physician immediately.
• Do not touch the precision components on the
BJ cartridge.
Do not touch this area
The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when handling
the BJ cartridge.
• Carefully remove packaging from BJ cartridges.
• Do not attempt to disassemble or refill BJ cartridges.
• Do not shake or drop BJ cartridges or tip the print head downwards.
* FAX-B180C will also accept Canon BC-21e Colour BJ cartridge. However, only black and white output
is possible even with this cartridge. Colour output is only possible when the machine is used as a printer.
1-8
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